Shipping & Delivery

What happens if an item is missing from my order?

In the rare case that we’ve missed an item from your order, please contact us and we'll arrange a replacement.

What happens if I receive an incorrect item?

If you receive an incorrect item with your order, please contact us immediately and we’ll organise for the correct item to be delivered to you. We’ll also arr

Running Wild Boutique offers standard shipping within Australia with discounts on standard Australia Post prices.

Free shipping within Australia is available on all purchases valued at $150 or over. 

All shipping prices are stated in Australian Dollars $AUD.

Standard delivery

We endeavour to process orders within 1 working day (please allow 1-2 working days). Delivery will be received within 2-5 business days after shipping. Standard delivery may take longer in certain rural areas.

For more information visit: www.auspost.com.au/parcels-mail/delivery-areas.html

Free shipping

Our free shipping offer is applied at checkout for purchases valued at $150 or over. This promotion can’t be applied retroactively to historical orders or to orders that have been adjusted.
Free delivery is valid for Australian standard ground shipping only.

Express/Priority delivery

Express postage is available for additions charges.

Please email or call if your order is urgent and we will endeavour to work around your time frames. 

Where do you ship to?

Word wide

How can I track the status of my order?

The Australia Post tracking URL is http://auspost.com.au/track/ 

You can enter your tracking number once you're on the Australia Post tracking page.

Do you deliver to PO Box addresses?

Yes, as long it is an approved parcel delivery PO Box. Please check with your provider.

What happens if my items get lost in transit?

Please contact Australia Post and quote your tracking number that was sent to you in your shipment confirmation email. If the carrier can’t locate your items, we’ll lodge an enquiry on your behalf. 

Please contact us if you have any queries regarding your delivery.

How can I contact customer service?

Email: info@runningwildboutique.com.au

Returns and exchanges

Returns are accepted within 14 days of purchase. Items must be in same condition as when purchased.
Please choose with care as we don't offer refunds. We can however exchange or give a gift cards once product is returned at buyers expense.

Of course , if the item is faulty, normal refund conditions apply. Exchanges can be organised for sale items.

If you need assistance with sizing or anything else please contact:
Email: info@runningwildboutique.com.au
Phone: 0418 861 576

 

Where do I ship my returns?

Please contact email info@runningwildboutique.com.au to confirm return details.